Resume

Education

usc

Master of Science

Systems Architecture & Engineering
University of Southern California
3.78 / 4.00 Cumulative GPA

isu

Bachelor of Science

Computer Engineering
Iowa State University
3.65 / 4.00 Cumulative GPA
3.97 / 4.00 Major GPA

Performance Reviews

  • Jordan knows how to deliver at scale, and unlike many, knows how to get many groups working together towards a goal. He communicates clearly, plans effectively, and builds solid relationships with all involved.

    Amazon Prime Air

  • Jordan thinks big and has technical aptitude. Jordan bridges the gap between techno mumbo-jumbo and everyday operations. He has a wealth of patience, allowing him to effectively communicate on both sides – the programmers and scientists to the associates and managers who staff a fulfillment center.

    Amazon Prime Pantry

  • Jordan is a key contributor to our business and, importantly, its future. He has been an important part of what we’re doing to reshape our business and strengthen our position for long-term growth. I’m looking forward to working together and growing his roles and responsibilities in our business.

    Rockwell Collins

  • Mr. Carleton willingly accepts new tasks and is able to proficiently complete projects and tasks with minimal supervision. He excels when given a program that he can take ownership of the product or outcome and then drive the activities of the effort. He has used his organization skills and prior experience in leading significant proposal efforts to make himself an invaluable contributor. He has a great deal of natural talent as both a staff engineer and leader.

    Lockheed Martin

  • Jordan is a great asset for our team. Jordan quickly understands the requirements of a job, he works well in team environments, he produces very high quality products, and he communicates results clearly. Overall, he is performing at a level well beyond his experience. — He leaves a great legacy behind of high quality work and understanding the programs from a technical perspective.

    Boeing

  • Very good, hard worker, shows initiative by challenging the status quo and finding more efficient ways of completing tasks. Capable of taking on a task and running with it. Jordan was very eager to learn new skills, apply them in a timely manner, and was trusted with a multi-million dollar system in a very short time.

    Department of Defense

Professional Experience

amazon

Group Manager / Software Development Manager

Amazon, Dec 2016 - Present
Manage team of software engineers, research scientists, and other team managers to deliver a robust flight control system for Amazon Prime Air.

  • Lead annual operational planning, setting goals and budgets for the team, along with long-term roadmap/strategy planning, to set explicit expectations and allow for deliberate decision making.
  • Conduct cross-organization deep dives to proactively identify major contributors to under-performing metrics. (example: improved operator efficiency by 15% by identifying, breaking-out, and analyzing the key contributors)
  • Identify make (vs buy) opportunities and potential vendors, develop SOW, negotiate, and ultimately execute contract. (example: out-sourced software not part of our core/strategic objectives which resulted in not only saved costs, but a 35% reduction in schedule timeline)

rockwell-collins

Pr. Program Manager / Associate Director

Rockwell Collins, Mar 2011 - Dec 2016
Self-driven leader managing multi-disciplinary, international teams who thinks big, takes action, and helps others succeed.

  • Turned-around two of the division’s largest and most visible programs – one as a subcontractor to a Defense Priorities and Allocations System (DPAS) rated Optionally Piloted Vehicle (OPV) program, the other a strategic corporate international customer – instituting a new organizational structure, assigning explicit accountability positions, and setting clear quality standards.
  • Developed technical and business metrics to enable data-driven decision making for attaining annual operating plan targets, monitoring technical risks/objectives, and facilitating team communication.
  • Profit and loss (P&L) accountability on business portfolio, leading corporate-level financial reporting with internal leadership and external auditors.
  • Championed successful entry into new strategic markets by driving focused business case analyses and cross-functional planning, increasing projected revenue by 32% over next five years.
  • Negotiated and established Cooperative Research and Development Agreement (CRDA) with the Federal Aviation Administration (FAA) in support of Unmanned Aircraft System (UAS) testing.
  • Roadmapped UAS strategic priorities by aligning R&D funds against long-term market forecasts and developed action plans on how to move from marketing to customer contact to program capture.
  • Launched new product development of a Control and Non-Payload Communications (CNPC) datalink and Certifiable Ground Control Station for UAS operation in the National Airspace System (NAS)

lockheed-martin

Program Manager

Lockheed Martin (via Nantero acquisition), Dec 2007 - Mar 2011
Managed R&D programs from early technology readiness through development and subsystem insertion. Ensured technical targets met customer expectations which resulted in follow-on development, integration, and productionization contracts.

  • Took over stagnant $750k lithium-ion battery R&D program, successfully reached Phase I technical targets and won $1.6M Phase II follow-on; contract closed out on-budget and on-schedule, met customer expectations, and resulted in additional development and productionization contracts.
  • Successfully led integration of nanotechnology-enabled memory device with emerging FPGA technology that is used as a customer demonstration vehicle.

boeing

Systems Engineer

Boeing, Feb 2005 - Dec 2007
Performed concurrent systems engineering on a distributed architecture.

  • Led cross-company trade study team to validate $100M+ annual work-share agreement with contract partner.
  • Improved quality and validity of system requirements by instigating unified modeling language (UML) techniques and standard processes for requirements analysis and development.
  • Identified cross-baseline and cross-architectural impacts, defined system interfaces, allocated subsystem requirements, and performed overall system integration, validation, and verification.
  • Managed classified programs totaling $75M, with over $10M in incentive fee, from proposal stage through requirements, design, test, and delivery.
  • Proactively managed risk, avoiding $23M in redesign and missed production costs by leveraging $6M of labor and material funds – a 72% cost avoidance.

dod

Software Engineer

Department of Defense, 2002 - 2004
Developed, deployed, and operated classified quick response capabilities.

  • Directed and executed prioritized plans for deployed systems around the world while successfully working with wide-ranging diversities and cultures in various nations.
  • Designed and developed signals intelligence (SIGINT) web applications utilizing MySQL and XML data structures along with PHP, Python, HTML, and Javascript programming.
  • While in the field, integrated new C++ software routines and manual procedures to reduce collection and analysis time from two hours to ten minutes on high priority mission system.